Alan is the proud father of four children who helped him hone his craft as a program manager. He has worked in Product Development for over 20 years. He started in IT service delivery supporting basic scientific research at P&G's global upstream lab, Miami Valley Laboratories. From there, he was accepted into Hewlett Packard’s R&D arm to work in hardware/firmware design, became a software test manager and then worked a software development scrum master. Next, he joined CA Technologies to lead the User Experience team for the Nimsoft Monitor product. Alan believes that the key to software product development is the people who hold the passion to create products that people love. When he’s not working or enjoying time with his family, he is reminded about the good aspects of process while spending time on the saddle of his road bike. Alan holds a bachelor’s in government, a Master of Science in Information Systems, a MBA from the University of Notre Dame, a certificate in Data Science and is on the Strategic Advisory Board for Artificial Intelligence by the University of Colorado Springs at Colorado Springs.